Understanding SAP Service Marketplace

In response to customer demand, Blueprint is offering our SAP BusinessObjects customers a free classroom-based introduction to Service Marketplace, helping you understand and get the most from the portal.

The session will be delivered by Blueprint technical support experts and will cover all aspects of the portal to support your BusinessObjects environment.

So, if you are having trouble logging support cases, downloading software, obtaining license keys or simply want an introduction to support for your BusinessObjects environment then this is not to be missed.

Agenda

• Key developments in SAP Business Objects
• What's covered in the support service
• The SAP Service Marketplace including; account management, registering new installations and creating new users
• Technical support and license keys
• Downloading software, logging cases and searching the knowledge base
• Blueprint dedicated support

**Delegates will also take away their own practical guide on using the SAP Service Marketplace portal with tips and tricks for easy navigation**

Please contact Sophie Hurrell-Smith for details of the next seminar on 0207 832 1830